Battery life & charging

  • > What kind of battery is inside ConnectClip?

    ConnectClip contains a Lithium Ion battery.

  • > Can the ConnectClip battery be replaced?

    Yes, the battery can be replaced by your Oticon service provider.

  • > How long does it take for the ConnectClip battery to go from 0% to 100% charge?

    It takes two hours to fully charge the ConnectClip battery.

  • > Can I leave ConnectClip charging overnight?

    Yes, you can leave ConnectClip to charge overnight.

  • > For how many hours can ConnectClip be used for streaming and/or in remote microphone mode per full charge?

    The typical full charge capacity is 16 hours, with four hours streaming (e.g. two hours audio streaming and two hours phone use) and 12 hours standby, or 36 hours standby (turned on, no streaming).

  • > Does using ConnectClip affect the battery life of my hearing aids?

    Yes, using ConnectClip may decrease the battery life of your hearing aids - especially during audio streaming.

  • > Does using ConnectClip affect the battery life of my mobile phone?

    Yes, using ConnectClip (or any other Bluetooth device) with your mobile phone may decrease its battery life.

  • > Is there a difference in charging time when using the USB cable versus the power supply?

    It depends on the device you are using to charge ConnectClip. We always recommend using the provided power supply for optimal charging.

  • Can I plug the USB cable provided into a phone charger USB plug?

    Yes, you can plug the USB cable into a phone charger USB plug. However, we recommend using the provided power supply for optimal charging.

  • Can I plug the USB cable into the USB outlet on a PC?

    Yes, you can use any standard USB connection to charge ConnectClip. However, some computers will shut off the USB power when in idle mode. We always recommend using the provided power supply for optimal charging.

  • Can ConnectClip be left plugged in for a few days if I am not using it?

    Yes, you can leave ConnectClip plugged in when it's not in use. However, we recommend unplugging it when it is fully charged and not in use.

  • How often should I recharge ConnectClip when not in use?

    We recommend recharging the device at least every three months when not in use, to avoid battery degradation.

  • Do the ConnectClip LED indicators fade when the ConnectClip battery gets low?

    No, the LED indicators do not fade. When the ConnectClip battery is low (about 30 minutes of remaining streaming time), the power indicator turns steady red, indicating you need to charge your ConnectClip.