Privacy policy

We are committed to protecting your privacy. We promise to use your personal information only in ways that are compatible with this privacy policy, which is in effect for the web pages, newsletters, applications and opt-in announcement lists owned and operated by Oticon’s website.

What information do you collect and how are you collecting it?

Every computer connected to the internet is given a domain name and a set of numbers that serve as its IP address. When you visit a page on any website within our network, our web servers recognise your domain name and IP address. We use this information to examine our traffic in aggregate, but do not collect and evaluate the data for individuals. Our servers do not record your email address.

What are cookies?

From time to time, Oticon may send a "cookie" to your computer. A cookie is a small piece of data sent to your browser from a web server and stored on your computer's hard drive. It cannot read data from your hard disk or read cookie files created by other sites. Cookies do not damage your system. We use them to identify which areas of Oticon’s website you have visited or customised, so the next time you visit, those pages are easily accessible.

Our advertisers may also use cookies to ascertain how many times you've seen an advertisement. We and our advertisers may use this information to personalise the content, banners and promotions that you see on our sites. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.

What other information do you request?

We may request your email or postal address or phone number for the purpose of conducting a survey or to provide additional services (for example, subscriptions to email newsletters after you have registered to connect with us). Whenever we request your identity, we will indicate the purpose of the enquiry before the information is requested.

We maintain a strict "no-spam" policy – we will not give your email address to a third party without your consent. In addition, we will not send you email that you have not agreed to receive, although we may from time to time send you an email announcing new products and services.

When you enter a contest or other promotion, we may ask for your name, address and email address so we can administer the contest and notify winners.

Wherever we collect information, we make an effort to include a link to this privacy policy on that page.

Will you disclose the information you collect to third parties?

We will disclose personal information when required by law or in the good-faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with a legal process served on Oticon;
  • protect and defend the rights or property of the Oticon network of websites;
  • identify people who may be violating the law, a legal notice or the rights of third parties; or
  • co-operate with the investigation of purported unlawful activities.

We use reasonable precautions to keep the information disclosed to us secure. Furthermore, we are not responsible for any breach of security or the actions of any third parties that receive the information.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Oticon website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

What else should I know about my privacy when online?

We do not share with any of the sites to which we link any of the individual information you provide to us, although we may share aggregate data with such websites, such as data on how many people use our site. Please check with those sites to determine their privacy policies.

Keep in mind that whenever you voluntarily disclose personal information online, that information can be collected and used by others. In short, if you post personal information that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are the one responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.

Your consent to this agreement

By using our websites, you consent to the collection and use of information by Oticon as specified above. If we decide to change our privacy policy, we will post those changes so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Privacy Policies for Oticon Apps

The privacy policies below describes how and why we collect information about you as a user. The privacy statement applies only to information gathered on the mentioned app.

 

Download the privacy policy as pdf file:

Oticon ON App version 1.9.0

Oticon RemoteCare App version 1.0

ConnectLine App version 1.3.0