Why does the Oticon Companion app only show one hearing aid?
Learn why the Oticon Companion app can only show one hearing aid, and how to fix the issue.
Before you start
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Get the Oticon Companion app
Ensure you have the latest version of the Oticon Companion app.
One of your hearing aids may be disconnected
Here are some tips to help you reconnect your hearing aid.
1
Try to turn Bluetooth® on and off on your phone.
Go to > Settings.
Switch Bluetooth off and then on again.
2
Check that both hearing aids are paired with your phone.
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