How to use the Tinnitus SoundSupport™ program

The Oticon Companion App gives users of Oticon hearing aids the ability to adjust their tinnitus relief sounds easily and discreetly.

Before you start

1

Compatibility guide

See which phones will work with your hearing aids.

2

Download the Oticon Companion app

Ensure you have the latest version of the Oticon Companio app.

The image features the Oticon logo with a white and beige background, showcasing stylized sound waveforms in gold and gray, and the word "oticon" in white text on a black strip.
3

Pair your hearing aids with your phone or device

Once you've downloaded the Oticon Companion app, you need to pair your hearing aids with your device.

About Tinnitus SoundSupport

For people suffering from tinnitus, Tinnitus SoundSupport generates sounds that provide temporary relief as part of a tinnitus management program. Tinnitus SoundSupport needs to be enabled by your hearing care professional during a hearing aid fitting session. They will provide you with one or more tinnitus relief programs.

1

To access a Tinnitus SoundSupport program, tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

A smartphone screen displays a tinnitus program interface with volume controls for left (L) and right (R) channels. The app includes sound adjustment options, a hearing aids tab, and menu navigation.
2

Then, at the top of your screen (in the navigation bar), tap the down arrow to see your available tinnitus programs, or scroll through your available programs by tapping the right and left arrows in the navigation bar.

3

Tap your desired tinnitus program to start using it.

To adjust the tinnitus relief sound level

1

On the navigation bar, tap the Sound tab.

Move the slider(s) up or down.

You can do this for each hearing aid independently or both hearing aids at the same time.

To adjust the volume of surrounding sounds picked up by your hearing aids

1

Tap the Surroundings tab.

Move the slider(s) up or down.

To adjust the pulsation pattern of your relief sound*

1

Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

2

Above the tap bar, within the row of buttons, tap the Ear icon to open the pulsation menu.

3

Tap to choose one of the pulsation options

*Relief sounds are available in the app for select hearing aids.

A smartphone screen displays a tinnitus management app with a "Choose a sound pattern" menu. Users can select sound wave options, adjust settings, and access "Learn More" for additional information.

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