How to adjust sound in the Oticon Companion app while streaming
When you stream any music or audio to your hearing aids from a device such as your phone, TV Adapter or ConnectClip, you can use the streaming equalizer to adjust the sound you hear.
Before you start
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Get the Oticon Companion App
Ensure you have the latest version of the Oticon Companion app.
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Pair your hearing aids with your phone or device
Once you've downloaded the Oticon Companion app, you need to pair your hearing aids with your device.
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Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.
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Tap the Streaming equalizer icon.
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Slide the balls up and down the lines to adjust each of the frequency controls, for low, mid, or high frequencies.
Note:
The streaming equalizer button is always visible on Apple devices and some Android devices. On other Android devices, the button only appears the first time you stream sound from your phone or other connected devices.
How to switch between streaming sources
You can use the app to switch between different sources for audio streaming, such as TV Adapter and ConnectClip.
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Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.
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At the top of your screen (in the navigation bar), tap the down arrow, then tap TV Adapter or ConnectClip.
3
At the bottom of your screen, above the tab bar, tap the Devices button, which looks like a computer screen. The highlighted device is the one that is currently streaming.
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Tap your desired streaming source on the list.
How to adjust the volume of your surroundings while you are streaming
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At the top of your screen (in the navigation bar), tap the Surroundings tab.
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Move the slider(s) up or down.
How to rename a connected device
To help you avoid confusion between several devices, it may be helpful to rename one of the devices. To do this:
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At the bottom of your screen, above the tab bar, tap the Devices button.
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Tap the pencil icon by the device you want to rename.
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Enter your desired name for the device in the text box.
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Click Save.
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