How to access troubleshooting in the Oticon Companion app
The in-app troubleshooting section can help you solve most queries.
1
2
Get the Oticon Companion app
Ensure you have the latest version of the Oticon Companion app.
3
Pair your hearing aids with your phone or device
Once you've downloaded the Oticon Companion app, you need to pair your hearing aids with your device.
1
To access troubleshooting, tap More on the tab bar at the bottom of the app screen.
2
Tap Help & Support.
3
Tap Troubleshooting.
Apple, the Apple logo, iPhone, iPad, Vision Pro, Apple Watch, Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Android™ is a trademark of Google LLC