How to

clean in-the-ear hearing aids

Wax build-up is one of the main reasons why hearing aids need repairing. Clean your hearing aids to ensure that they keep doing their job.

Your ear canal produces earwax, which serves the great purpose of protecting and lubricating your ear. But wax build-up is one of the main reasons why hearing aids need repairing, because wax clogs up the sound outlet and/or the ventilation opening, resulting in weak, distorted sound or absence of sound.

Your hearing aids are an important investment, and they have been designed to be both reliable and durable. Take a few minutes each day to clean them. Most hearing aids come with a filter or other device to stop wax getting into the hearing aid. Check the wax filter and replace it if necessary.

Learn how to replace the wax filter.

Your hearing care professional can tell you about the specific wax protection system in your hearing aids.

Cleaning the in-the-ear hearing aid

Use the cloth to wipe the surface of the instrument clean. Watch the instruction video on how to clean the shell

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Important notice!

Before handling a hearing aid, make sure to hold it over a soft surface to avoid damage if you drop it.

Do not use water, cleaning fluids, solvents or alcohol, as these could damage your hearing aids


How to clean the ventilation and sound outlet

Use the brush to clean away any traces of wax from around the sound outlet.

If microphone openings are clogged by dust or dirt, this will affect the performance of the instrument. Carefully brush away visible signs of debris from the openings while twisting the brush

Cleaning the sound outlet
Carefully brush away visible signs of dirt from the openings while twisting the brush.

Cleaning the ventilation
Clean the ventilation openings by pressing the brush through the hole while twisting it slightly.

Watch how to clean the vent:
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Use the MultiTool for cleaning

The MultiTool is a useful tool, which will ensure the best care, cleaning and performance of your hearing aids:

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional. 

Find your nearest hearing centre.
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